Official Luthiers Forum!

A couple of weeks ago, I used my new Fuji T series spray gun for the first time, and noticed that there was a small crack where the cup threads to the gun, causing a small leak. I called Fuji and explained the problem. About a minute after sending a picture of the crack, they replied that a replacement would be send asap. About 15 min. later, I got another email saying it was being shipped that day!

The service rep. that I spoke with asked for my impressions on the T gun, compared to the XPC, and any other feedback that I could offer, for future development. I called them on a Tuesday and received the replacement on Thursday. Unfortunately, they sent a 1000cc cup instead of a 600cc. When I told them about the mistake, they said to keep it, and I had the right one Sat. morning.
I can't say enough about the Fuji customer service that I experienced!

Alex

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"Indecision is the key to flexibility" .... Bumper sticker

Hmmm, that luthier sure is suspect Todd. He's probably one of those paid actors. Did you see those chisels hanging on the wall, I could see 4 of them needed sharpening. A pro luthier like you would never have a dull chisel hanging on the wall like that! Likely a sound stage too.

(awesome work!)

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Rob Flindall
Flindall Guitars
http://www.flindallguitars.com
https://www.facebook.com/FlindallGuitars