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| Blues Creek Guitars set new benchmark in customer service. https://www.luthiersforum.com/forum/viewtopic.php?f=10101&t=37586 |
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| Author: | CraigSz [ Thu Aug 30, 2012 5:59 am ] |
| Post subject: | Blues Creek Guitars set new benchmark in customer service. |
Haven't posted in a long while but just wanted to say that I was blown away by John's willingness to put thing right after a small mixup with a recent order. ![[:Y:]](./images/smilies/smiley20.gif "Thumbs Up") Thanks again John you really have set a new bechmark in my customer service experience. Great products as well. Craig. |
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| Author: | Beth Mayer [ Thu Aug 30, 2012 10:35 am ] |
| Post subject: | Re: Blues Creek Guitars set new benchmark in customer service. |
Yeah, John's a great guy and gives excellent service. I called him a while back because I was having some bending issues, and he talked me through his approach which I managed not to screw up, and all went well. Thanks, John!
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| Author: | David LaPlante [ Thu Aug 30, 2012 10:44 am ] |
| Post subject: | Re: Blues Creek Guitars set new benchmark in customer service. |
John has done some lovely resawing work for me. +1 on his excellent service. Here's the back that I had him cut: Attachment: Laplante#102finishback.jpg
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| Author: | jackwilliams [ Thu Aug 30, 2012 11:24 am ] |
| Post subject: | Re: Blues Creek Guitars set new benchmark in customer service. |
John Hall is a great guy to deal with... jack |
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| Author: | Dave Rickard [ Thu Aug 30, 2012 11:33 am ] |
| Post subject: | Re: Blues Creek Guitars set new benchmark in customer service. |
jackwilliams wrote: John Hall is a great guy to deal with... jack yep +1 |
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| Author: | bluescreek [ Thu Aug 30, 2012 1:42 pm ] |
| Post subject: | Re: Blues Creek Guitars set new benchmark in customer service. |
thanks so much for the kind words we are here to help |
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| Author: | Mike Collins [ Thu Aug 30, 2012 1:55 pm ] |
| Post subject: | Re: Blues Creek Guitars set new benchmark in customer service. |
Yes John is genuine! He's great man to have in the luthier community. Mike |
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| Author: | L. Presnall [ Thu Aug 30, 2012 8:20 pm ] |
| Post subject: | Re: Blues Creek Guitars set new benchmark in customer service. |
John is the real deal!
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| Author: | Jim Kirby [ Sun Sep 02, 2012 5:43 pm ] |
| Post subject: | Re: Blues Creek Guitars set new benchmark in customer service. |
Plus he throws a heck of a party! |
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| Author: | JSDenvir [ Mon Sep 03, 2012 7:08 am ] |
| Post subject: | Re: Blues Creek Guitars set new benchmark in customer service. |
I've only met John Hall once, and thus have only one John Hall story. We were at ASIA last year, and a bunch of us were standing around outside the dorms in the evening, talking guitars and enjoying a few adult beverages. I was bemoaning my first experience with hide glue and how, contrary to everything I had been told, it was a bugger to clean up. John explained, "It's simple. You just wait till the squeeze-out boogerizes, and then you peel it off." I understood immediately what he meant, went back home, and the next time I used hide glue, I allowed it to "boogerize", and it came off just the way John said it would. Sad to say, John will now forever be linked in my mind with the idea of "boogerizing".  Steve |
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| Author: | bluescreek [ Mon Sep 03, 2012 8:01 am ] |
| Post subject: | Re: Blues Creek Guitars set new benchmark in customer service. |
my wife hates that word but guys know exactly what it means LOL |
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