Official Luthiers Forum!

This post is to affirm LMI as a great vendor.
Early this morning, I ordered The Big Red Book #2 online, and although the online transaction went OK, there was some doubt in my mind, as I had an error come up on IE at the point of transaction on the first try. Second went through without a problem, but I still had a gut feeling that I should keep an eye on things.
An hour or two later, the phone rang.
It was Warren with LMI.
We reaffirmed information, and all is well.
If anyone has thier doubts, I`ll vouch for `em.
On my last two orders, the items I purchased were very well packaged, and I am so thankful, because FED-EX dropped the first order in the snow last Feb at my back door (which is never used, nor has steps leading up to it), and I found it by chance three days later
The last was on the front step, but it was raining cats and dogs.
They didn`t even bother to make any sort of noise to indicate thier prescence.
NEVERTHELESS,
LMI does package very well and my orders showed up intact and undamaged! Believe-it-or-not!
Coe Franklin

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Give me 50 cents worth of regular.
Check my oil too, if you don`t mind,,,

We should all be thankful of all the amazing vendors that supply our craft!
I have seen LMI take it to another level on numerous occasions....

+1 for LMI

Dave F.

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Cambrian Guitars

"There goes Mister Tic-Tac out the back with some bric-brac from the knick-knack rack"

LMI has been great to deal with for all the years I've been dealing with them -around 25+
Mike

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Mike Collins

I dealt with Bill Lewis in Vancouver,With Todd and the crew when he first bought out Bill and still do most of my business with LMI. Have not had one disappointment in my dealings with any of these folk...!I wish them continued success in the future for all of us that refuse to take part in the Luthiers 12 Step Program.
Tom

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A person who has never made a mistake has never made anything!!!

Great products !

Great customer service!

I have been dealing with them for 15 years-never dissapointed.

Brad

sorry Double post

Not only is their customer service great, their packing peanuts are great too. Put them in water and watch them dissolve, it can keep you entertained the whole day.

Not only do they provide great service, but meeting them all in person, you really
understand why they do such a good job. They are all just good people.

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Lance@LuthiersForum.com