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bob J
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PostPosted: Thu Mar 15, 2007 10:34 pm 
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Koa
Koa

Joined: Sat Feb 12, 2005 6:20 am
Posts: 1437
First name: Bob
Last Name: Johnson
City: Denver
State: CO.
Zip/Postal Code: 80224
Country: USA
Focus: Build
Status: Amateur
Recently, my printer, Dell 920, has started to print in two sizes of fonts: regular size font and a font so small I need Mr. Peeper's peepers-what gives?
Thanks,
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bob J
 Post subject:
PostPosted: Thu Mar 15, 2007 10:35 pm 
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Koa
Koa

Joined: Sat Feb 12, 2005 6:20 am
Posts: 1437
First name: Bob
Last Name: Johnson
City: Denver
State: CO.
Zip/Postal Code: 80224
Country: USA
Focus: Build
Status: Amateur
PS, I know it's not a printer problem
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bob J
 Post subject:
PostPosted: Mon Mar 19, 2007 9:28 pm 
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Koa
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Joined: Sat Feb 12, 2005 6:20 am
Posts: 1437
First name: Bob
Last Name: Johnson
City: Denver
State: CO.
Zip/Postal Code: 80224
Country: USA
Focus: Build
Status: Amateur
bump
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Lillian F-W
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PostPosted: Mon Mar 19, 2007 11:54 pm 
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Koa
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Joined: Fri Jun 30, 2006 4:23 pm
Posts: 1694
Location: United States
First name: Lillian
Last Name: Fuller-Watson
State: WA
Country: USA
Focus: Build
Status: Amateur
Bob, have you tried uninstalling, shutting down and then reinstalling the printer drivers?

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Aoibeann
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jhowell
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PostPosted: Tue Mar 20, 2007 2:41 am 
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Koa
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Joined: Wed Mar 29, 2006 11:21 am
Posts: 805
Location: United States
First name: Jim Howell
Bob--

Can you let us know what the operating system is, XP home, Win2000, etc? Also, are you printing from a Microsoft product such as Word or from third part software such as out of a CAD program?


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Jim Howell
Charlotte, NC
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bob J
 Post subject:
PostPosted: Tue Mar 20, 2007 11:02 pm 
Offline
Koa
Koa

Joined: Sat Feb 12, 2005 6:20 am
Posts: 1437
First name: Bob
Last Name: Johnson
City: Denver
State: CO.
Zip/Postal Code: 80224
Country: USA
Focus: Build
Status: Amateur
OS-XP home
Microsoft word
Thanks guys
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jhowell
 Post subject:
PostPosted: Wed Mar 21, 2007 1:01 pm 
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Koa
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Joined: Wed Mar 29, 2006 11:21 am
Posts: 805
Location: United States
First name: Jim Howell
Bob--

I think that Lillian nailed it. This is how our hardware dude at work would do it:

1) Unplug the printer cable from the back of the computer.

2) Go to Start -> Settings -> Printers and right click on the printer and choose Delete.

3) Resart the machine to clear it's memory.

4) Plug the cable back in and restart again to get Windows to detect new hardware. Follow the dialog boxes to reinstall the printer driver.

You may need a CD from Dell with the drivers or you can go to their website and download a new one.

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Jim Howell
Charlotte, NC
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