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Pleasant Surprise - Fedex US to Canada
http://www.luthiersforum.com/forum/viewtopic.php?f=10101&t=44171		 Page 1 of 1
Author:  Robbie_McD [ Tue Sep 16, 2014 8:29 pm ]
Post subject:  Pleasant Surprise - Fedex US to Canada
Over the years I have learned to loath getting goods shipped from the US to Canada via Fedex or UPS.
The reasons were mostly because of the surprise "Brokerage Fee" of $50 on top of the GST that arrived in the mail a few weeks later.

I very recently needed some parts quick, so I ordered through LMI via Fedex.
The USPS and Fedex costs were very close (Fedex was marginally cheaper), but Fedex would deliver in a few days and USPS...3 weeks or so.
I bit the bullet and went Fedex.
The parts arrived to my door in 2 days - simply amazing.
Today I got the extra invoice in the mail.
It was a surprise all right - it was for the expected GST and a $10 processing fee.
Canada Post is now charging a $10 processing fee on top of the GST.

So I got my parts in 2 days for the same cost as going through USPS/Canada Post and saved 3 weeks of waiting time.

Hmmmm........

Rob
Author:  Cal Maier [ Tue Sep 16, 2014 8:40 pm ]
Post subject:  Re: Pleasant Surprise - Fedex US to Canada
Thanks Rob, that's good to know. I'm just putting a SM order together and I will check out all the options now.
Cal
Author:  Josh H [ Tue Sep 16, 2014 9:14 pm ]
Post subject:  Re: Pleasant Surprise - Fedex US to Canada
I really like the fact that LMI and SM both offer Fedex express service. It means I get stuff next day in most cases from both these suppliers. Having access to all those products and being able to get them next day is huge! I find I usually get dinged for a lot more than $10 + tax (size of the order being a factor), but the quick shipping in most cases is worth the extra cost.
Author:  dnf777 [ Wed Sep 17, 2014 8:46 pm ]
Post subject:  Re: Pleasant Surprise - Fedex US to Canada
That's interesting.
I just ordered a Liogier rasp from France. (they are swamped, and it took about 2 months for them to get it done) But once they shipped FedEx, it was here in Pa in 4 days, for total shipping of $15. Amazing tool, by the way!
Author:  Alex Kleon [ Wed Sep 17, 2014 9:44 pm ]
Post subject:  Re: Pleasant Surprise - Fedex US to Canada
That would be a different story if ordered from Canada, I'm sure. Anything by Fedex or UPS over somewhere around $30 incurs the dreaded brokerage fee. I once got dinged for around $80 on a $300 item. From the U.S.A , I will only have items shipped by USPS.

Alex
Author:  Doug Balzer [ Wed Sep 17, 2014 11:16 pm ]
Post subject:  Re: Pleasant Surprise - Fedex US to Canada
Thankfully I am in the states about three times per year and try to save my US orders for those times. Ship to the hotel for cheap. No extra fees.
Author:  Alex Kleon [ Thu Sep 18, 2014 4:27 pm ]
Post subject:  Re: Pleasant Surprise - Fedex US to Canada
I ordered some golf grips from a supplier in Ottawa on Tues. evening, and got them this morning! $14 shipping via Canada Post. They are getting much better than they used to be. [clap]

Alex
Author:  Robbie_McD [ Thu Sep 18, 2014 7:41 pm ]
Post subject:  Re: Pleasant Surprise - Fedex US to Canada
Alex Kleon wrote:
That would be a different story if ordered from Canada, I'm sure. Anything by Fedex or UPS over somewhere around $30 incurs the dreaded brokerage fee. I once got dinged for around $80 on a $300 item. From the U.S.A , I will only have items shipped by USPS.

Alex


That was my point Doug - I have been used to getting the dreaded brokerage fee ($40 - $80) ordering from the US into Canada using Fedex a/UPS and would only ship USPS and wait 10-21 days.
In this instance, no such fee, just GST and a $10 handling fee - same as USPS/Canada Post....
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